Changi Airport must develop into a destination in itself — David Leo

Changi Airport must develop into a destination in itself — David Leo


Changi Airport must develop into a destination in itself — David Leo

Posted: 05 Jan 2015 04:55 PM PST

JANUARY 6 — Any true champion will admit that staying No 1 is more challenging than climbing to the top. Thus, Changi Airport, which has been voted many times the world's best airport in several surveys, is not resting on its laurels; it continues to raise the bar with its upgrading plans for Project Jewel.

But why spend S$1.7 billion (RM4.53 billion) on an expansion that will feature a bio-dome complex housing an indoor waterfall, a lush garden and many more shops? Obviously, it is more than to only create additional space to cater for the growing traffic. To quote Transport Minister Lui Tuck Yew: "We are operating in a dynamic and increasingly-competitive environment. Passengers today are spoilt for choice as air hubs around the world actively pursue new ways to boost their appeal as destinations and transit points."

While Project Jewel will make Changi Airport a world showcase, the nub of the issue is competition. The rivalry goes beyond regional airports such as Hong Kong International Airport (HKIA), Kuala Lumpur International Airport and Bangkok's Suvarnabhumi. In recent times, Dubai International has emerged as Changi's closest hub rival for international traffic. Last year, Qantas moved its hub for European traffic on the Kangaroo Route, which connects Australia to Europe, from Changi to Dubai. While some analysts considered that to be reducing the competition for Singapore Airlines (SIA), it was not good news for the Republic's airport.

Dubai's success demonstrates how geographical advantage that has favoured Changi cannot be taken for granted. In the early jet era, Middle East airports such as those in Bahrain and Abu Dhabi were important transit stops for traffic between the Asia-Pacific and Europe. But with improved technology for the long range, these airports could be bypassed, while Changi with its cutting-edge technology, impressive facilities and excellent customer service continued to grow. However, Dubai today has managed to reverse the misfortune that befell Middle East airports, emulating Changi in becoming a hub airport.

Clearly, geographical advantage can shift. Any of a number of neighbouring airports could be an alternative to Changi. Qantas had considered Bangkok as a hub. HKIA is positioning itself as a gateway to not only the huge China market, but also the rest of Asia.

With more airlines mounting direct services between destinations, it is imperative that Changi continues to push the boundaries of the "airport city" concept to enhance its hub status. The concept takes the design of the airport beyond its traditional role to include non-aeronautical facilities and services.

Destination on its own?

If imitation is the sincerest form of flattery, Changi and Dubai can give each other a pat on the back. Besides a vast variety of shops and restaurants, they boast facilities that are not commonly found at other airports, such as a swimming pool and cinema. Dubai has its Zen Gardens, and Changi lush tropical foliage. Both aim to make their airport not only the preferred choice for transfer and transit traffic, but also a destination in itself. As Project Jewel architect Moshe Safdie said: "You must fly to Singapore because you've got to see that Jewel."

But more than just a pretty physical landscape is needed to build an outstanding airport. Changi has been consistently ranked in the top three of the annual Skytrax's World Best Airport survey. Dubai did not even make it to the top 10 in the past five surveys, but came in eighth last year in the category of airports serving at least 50 million passengers. However, Dubai has been growing in importance as a hub airport, surpassing the traffic carried by Changi to become the world's busiest airport today for international passenger traffic. Dubai handled 68.9 million passengers last year compared with London Heathrow's 67.8 million. Changi's throughput was 53.2 million.

More airlines are flying through Dubai not only because of its strategic location, but also advanced infrastructure, a wide choice of connections and lower costs. Dubai allows free parking for up to three hours for a widebody aircraft. Other charges, such as for landing and aerobridge use, are also lower than Changi's. Passengers pay a lower fee, too.

Like Changi, Dubai adopts an Open Skies policy. The paradox of competition is that it propagates rather than hampers growth. That, in turn, compels the airport to continually upgrade and expand to meet the growing demand. Home airlines play a key role — Emirates for Dubai, SIA for Changi, Cathay Pacific for HKIA and Asiana Airlines for Incheon. Qantas' choice of Dubai over Changi has to do with a strategic alliance between the Australian carrier and Emirates that gives Qantas customers a wider choice of connections to Europe, the Middle East and Africa. As Emirates grows, so does Dubai.

Architect Safdie's wish to make Changi a "must-see icon" raises the question as to whether the airport as a destination in itself is sufficient to draw transit and transfer passengers to purposefully pass through it. That may be a secondary consideration in a traveller's choice of itinerary.

However, Changi's edge over Dubai is boosted by Singapore as a stopover destination and convenient hop off point to neighbouring attractions in Malaysia, Indonesia and Thailand. Dubai has realised the importance of developing interest beyond the airport by promoting the city as a lavish tourist playground. In this regard, Changi has made a good decision in including a dedicated lounge for fly-cruise and fly-coach passengers in its Project Jewel plans.

The competition has gone beyond the basic functions of the airport as a transport exchange. HKIA, latching on to the potential of an extended marketplace, has set up a trading and logistics hub for precious metals as well as constructed an Airport World Trade Centre office tower next to one of its terminals.

Perhaps the next frontier is growing the airport into a modern agora, where people meet for business or other purposes instead of merely passing through it, fully realising the concept of the airport as a destination in itself. In this race, it is all about creating needs and influencing preferences where previously there were none. — TODAY

* David Leo is an aviation veteran and published author.

** This is the personal opinion of the writer or organisation and does not necessarily represent the views of Malay Mail Online. 

Reid almost certain to leave West Ham, Allardyce concedes

Posted: 05 Jan 2015 04:44 PM PST

Sam Allardyce claims New Zealand defender Winston Reid has already decided to leave West Ham at the end of the season. — Reuters picSam Allardyce claims New Zealand defender Winston Reid has already decided to leave West Ham at the end of the season. — Reuters picLONDON, Jan 6 — West Ham manager Sam Allardyce claims New Zealand defender Winston Reid has already decided to leave the Premier League club at the end of the season.

Reid is out of contract with the Hammers in the close-season and has so far failed to agree new terms at Upton Park.

Allardyce says the 26-year-old centre-back has decided to further his career elsewhere, with the likes of Arsenal, Manchester United and several foreign clubs linked with his services.

"(With) what other managers are telling me it doesn't bode well. Who knows? Only Winston and his agent can decide at the end," Allardyce said.

"But from what other people are telling me, what is going on in the world of football makes it difficult to think he is going to stay here."

Allardyce insists West Ham have put "a million offers" to Reid over the past year, but there has been no progress in persuading him to sign a new deal.

As a free agent in the close-season, the defender, under FIFA transfer regulations, can now talk to foreign sides and could sign a pre-contract agreement.

But he can't speak to English teams despite Allardyce's suspicions.

"Can we prove it? We have had them (regulations) for a long, long time. If you can prove that they (clubs) have broken the rules, then they are in serious trouble aren't they? But you can't prove it these days. You hear rumours, this, that and the other," Allardyce said.

"It might have nothing to do with the two clubs directly, it could be between two agents, so how can you relate that (back) to the football clubs? You can't, so it can all get done that way." — AFP

Maradona: Forget Ronaldo and Messi, Neuer deserves Ballon D’Or

Posted: 05 Jan 2015 04:39 PM PST

Argentina legend Diego Maradona said yesterday that he believes Germany goalkeeper Manuel Neuer should pip Cristiano Ronaldo and Lionel Messi to the Ballon D'Or. ― Reuters picArgentina legend Diego Maradona said yesterday that he believes Germany goalkeeper Manuel Neuer should pip Cristiano Ronaldo and Lionel Messi to the Ballon D'Or. ― Reuters picHAVANA, Jan 6 — Argentina legend Diego Maradona said yesterday that he believes Germany goalkeeper Manuel Neuer should pip Cristiano Ronaldo and Lionel Messi to the Ballon D'Or.

"Neither Messi, nor Ronaldo, my favourite is Neuer, he's the one who deserves it the most," said the outspoken former star player and coach during a visit to Cuba.

Maradona arrived in the island nation yesterday to take part in some sports programmes with Venezuelan television station Telesur.

But before that, speaking to Radio Habana Cuba, he said "Ronaldo and Messi were resting" during the last year while Neuer was winning the World Cup with Germany.

Title-holder and twice winner Ronaldo, four-time winner Messi and Neuer have been picked for the final shortlist to win the Ballon D'Or.

It will be presented during an awards ceremony in Zurich on January 12.

Maradona, 54, is due to spend a week in Cuba, during which time he said he may visit the country's emblematic former leader Fidel Castro. — AFP

HBO plans ‘Game of Thrones’ special in February (VIDEO)

Posted: 05 Jan 2015 04:37 PM PST

NEW YORK, Jan 6 — Season five of the hit TV series 'Game of Thrones' won't arrive until April, but fans can start getting excited now, as HBO has announced that they will air a special entitled 'Game of Thrones: A Day in the Life' in February. — Cover Media

Cast member Maisie Williams arrives for the season four premiere of the HBO series ‘Game of Thrones’ in New York March 18, 2014. — Reuters picCast member Maisie Williams arrives for the season four premiere of the HBO series 'Game of Thrones' in New York March 18, 2014. — Reuters pic

Zuckerberg’s online reading club rolls out first title

Posted: 05 Jan 2015 04:37 PM PST

The online book club of Facebook CEO Mark Zuckerberg (pic) has started with 'The End of Power' as its first title. — Reuters picThe online book club of Facebook CEO Mark Zuckerberg (pic) has started with 'The End of Power' as its first title. — Reuters pic'The End of Power' is first up for Mark Zuckerberg's A Year in Books project. — AFP pic 'The End of Power' is first up for Mark Zuckerberg's A Year in Books project. — AFP pic NEW YORK, Jan 6 — Facebook CEO Mark Zuckerberg has started up his own online reading club, A Year of Books, with leadership overview The End of Power by Moises Naim first on the list.

Writing on his Facebook page, Zuckerberg outlined the challenge: to read through one new book every fortnight, seeking out material that emphasises "different cultures, beliefs, histories and technologies."

"Books allow you to fully explore a topic and immerse yourself in a deeper way than most media today," he said, commending the book club's inaugural choice for its exploration of "how the world is shifting to give individual people more power that was traditionally only held by large governments, militaries and other organisations," and citing the trend towards devolved power as "one which I believe in deeply."

With the Community page for A Year of Books moving past 145,000 by yesterday, the Perseus/Basic Books title was propelled into first place on the Amazon best seller chart for Business & Money, while closing in on top spot in Politics & Social Sciences: It was the digital edition that was moving the most copies, with the paperback soon selling out and original hardcover three times as costly.

Perseus foresaw that as likely to continue for the immediate future at least, telling Publishers Weekly that it "would rely on digital printing to get some copies into the market immediately" pending a new print run.

To reach A Year of Books' Facebook group, click here.

For the official site of The End of Power: From Boardrooms To Battlefields And Churches To States, Why Being In Charge Isn't What It Used To Be, click here. — AFP-Relaxnews

Cover Media Video: Get ready for a ‘Game of Thrones’ special in February!

Posted: 05 Jan 2015 04:36 PM PST

Duration: 1:03, Published 6 Jan 2015

Season five of the hit TV series 'Game of Thrones' won't arrive until April, but fans can start getting excited now, as HBO has announced that they will air a special entitled 'Game of Thrones: A Day in the Life' in February. — Cover Media